7 of 8 people found the following review helpful
Very Unsatisfied Customer,
December 26, 2011 Precious1 - See all my reviews
This review is from: Women's Corral Pull On Lizard Overlay Boots (Apparel)
The boots are nice looking. When I wore them the right boot fit perfectly however, the left boot was so tight across the top of my foot until I could not walk in the shoes. the pain was excruciating and the tightness left a bruise on the top of my foot. Called MetroShoe Warehouse and they refused to exchange the boots or refund my money. MetroShoe Warehouse told me that since the boots were worn (would not have known the left boot was abnormal unless I wore them) MetroShoe Warehouse would not replace/refund them. MetroShoe Warehouse said it was against Amazon's policy for them to do so. My only recourse is to send the boots (at my expense) to Corral and let them stretch the boots. If Corral cannot stretch the boots then I am stuck with a pair of $250.00 boots that I can't wear. Will never do business with this seller again and I suggest that NOONE else does either. Not that they care because they got my money. I feel that customer service is not their concern. They have no face to...Read more